Download Attachments by Blue Canary Software
Download all attachments in a ticket with the click of a button!
About Download Attachments by Blue Canary Software
The best way to download all attachments in a ticket
Join dozens of other organizations downloading hundreds of attachments each month inside of their agent view without the need to click each individual attachment.
The days of clicking each attachment to download them are over. When you first start using Download All Attachments, you'll notice that you can easily download all of the current conversation's attachments in the side bar via a convenient button.
More updates are coming soon - but we need your help. If you would like a say in what is built, please email us: [email protected]
Built by Blue Canary Software and our amazing users.
Installation
Click Install. Please check to ensure you don't have "Require authentication to download attachments" enabled. For more details see the Zendesk help page here: https://support.zendesk.com/hc/en-us/articles/203927716-Attachments-in-Zendesk-Support#sec5
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