Easily view docs in a popup, new tab, or download them!
About Doc Viewer Pro
The days of downloading documents to view them are over. With Doc Viewer Pro you can easily see all Docs in your current conversation in the side bar. Docs can open in a window so you can see them without downloading them or leaving the agent view. If you'd like, you can also open them in a new tab. Finally, a download button is also offered for situations where you need to store the document on your computer. Supported document formats are: .docx, .doc, .docm, .rtf, and .txt
Installation
Click Install. Please check to ensure you don't have "Require authentication to download attachments" enabled. For more details see the Zendesk help page here: https://support.zendesk.com/hc/en-us/articles/203927716-Attachments-in-Zendesk-Support#sec5
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