
Automated ticket tagging, sentiment analysis & real-time insights by Mantra AI
About ClientZen
ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.
Key Features:
- Smart tagging applied automatically to every feedback (tickets, reviews, calls & more)
- Accurate insights: contact reasons, recurring issues, main questions, and top feature requests
- Real-time monitoring: feedback trends, anomalies (feedback spikes), personalized notifications
- Quick answers on specific customer experience topics with Mantra AI
To find out how ClientZen can help you, book a personalized demo.
Data Security at ClientZen
We prioritize data security to ensure your information remains safe. Here's how we protect it:
- Encrypt data in transit so intercepted or stolen data cannot be read without keys
- Restrict access using authentication so only authorized staff/systems can see specific data
- Minimize and retain data only as long as necessary, collecting the least amount needed for clear, specific purposes
- Keep systems patched, use firewalls/endpoint protection, and monitor for suspicious activity or breaches
You can review our privacy policy, terms and conditions and cookie policy.
Installation
Follow these instructions to connect your Zendesk data to your ClientZen account and if you have any questions, please reach out to us at [email protected]
- Sign up for a free trial here
- After you add your name, email & password, click next and select: Connect With Zendesk
- Enter your Zendesk details as prompted
- Allow ClientZen access to your Zendesk data
- The data connection will then be complete
Similar Apps
Ticket Analytics
Sparkly
Display ticket metrics to agents
Harvest
Harvest
Track time to projects and tasks in Harvest right from Zendesk tickets.
Advanced Export
OAPPS LLC
Export your tickets, users, organizations, and help center articles
Advanced Search Plus
Swifteq
Search, export, and bulk update tickets, users, and organizations fast.
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence