Character Limit and Attachment Restrict

Displays an alert and prevents sending public comments when the character count in a public reply exceeds the specified limit. If "Disable file attachments" is enabled, tickets cannot be saved or publicly submitted if a file is attached. An alert will appear either when uploading files or attempting to submit tickets. You can also apply restrictions only when a designated checkbox in the ticket form is selected.

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This app does not collect any personal information or other data from users. It is used solely for the purpose of reading the [ticket] information stored in Zendesk.

Such data is stored and used only within Zendesk and is never stored outside of Zendesk. Furthermore, no data is shared with any third parties.

The data is handled strictly within the scope necessary to provide the service and, unless explicitly disclosed, it is never used for unintended purposes such as training AI models. Additionally, no Personally Identifiable Information (PII) or sensitive data will be shared without user consent.

If you have any questions or concerns regarding data privacy or security, please contact us from the email below. [email protected]

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eclect Inc., the exclusive Master Implementation Partner in Japan/APAC, provides a wide range of services, including license sales, consulting, implementation support, system integration, app development, and more.

Installation of this application constitutes your agreement to, and acceptance of, the Terms of Service below.

Terms of Service (JPN)

Terms of Service (EN)