Algolia Search

Create Help Center content discovery experiences that delight your customers with the official Zendesk Guide and Zendesk Guide Enterprise search solution.

Algolia is an intuitive and user friendly search application that accelerates content discovery for Zendesk Guide and Zendesk Guide Enterprise users. In only a few clicks, you can now bring the power of Algolia to your Zendesk Guide or Zendesk Guide Enterprise Help Center.

With Algolia, your search experience can go beyond Help Center content to enable a federated search experience to index and search all of your content, across multiple sites, domains, and even multiple Zendesk Guide implementations.

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Algolia provides:

✓ Highly relevant, typo tolerant, mobile-friendly search in three easy to follow steps

✓ Lightning fast, instant search experience that will delight your customers and increase Zendesk Guide usage

✓ Federated search experience to break down content silos and retrieve answers for customers over all of your content

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Benefits for Zendesk Guide customers:

✓ Improve customer satisfaction by instantly connecting customers with the content they need to solve their issue

✓ Increase ticket deflection with better search leading to faster resolution and lower support volume

✓ New content is automatically indexed as it is created

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