In the market since 2012, adding value to our clients' businesses, 2clix aims to develop solutions that promote automated, monitorable, accurate, and agile processes, entirely eliminating the need for spreadsheets and forms.

We are a Brazilian company specialized in service provision and technological solutions development for management, quality auditing, and platform integration. Leveraging our experience in process automation, we provide real-time information to managers and employees, boosting productivity, and reducing costs. Our SaaS (Solution as a Service) business model allows for swift implementations without significant investments in hardware or software, providing immediate gains and cost reductions for our clients.

For over a decade, we have been delivering innovative and effective solutions to address our clients' business challenges.

Use 2clix's integration with Zendesk to track the quality of your support tickets in Zendesk. Quickly check the rating, concept, evaluation status, and key issues. Moreover, directly from the Zendesk support ticket, access the complete evaluation details available on the Quality Portal with just one click. This way, you can audit specific assessments and enhance your operational efficiency.

Why 2clix?

Gain valuable insights. Instantly access evaluation and evaluator details for your tickets, empowering you with actionable information to optimize your workflow and deliver exceptional customer experiences.