The Undo App enables Zendesk agents to quickly revert and restore changes to ticket custom fields and comments before saving updates through dedicated Undo and Redo buttons. This app benefits support teams by reducing errors and allowing agents to correct modifications without manually re-entering data or losing work during ticket editing.
Vendor Description
In this app We are providing two buttons like Undo and Redo
Undo
By using Undo button in the app agents can Quickly revert those changes (custom filed values and comments) before update the Zendesk ticket.
Redo
By using Redo button in the app agents can Quickly Restore those values which you are undo using undo button either it is ticket fileds or comments before updating the Zendesk ticket.
Note: The Undo App By IntegrateCloud is available for free need more information, please visit our website at https://integratecloud.com
Installation
1.Install the app
Activate the app
Open any of the ticket and use it
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