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Trigger Manager

by Blue Canary Software Ltd.

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Trigger Manager allows Zendesk administrators to export all triggers to a CSV file with a single click, displaying trigger status, conditions, and actions in an easily filterable format. The app helps teams audit their trigger configurations, identify unused triggers, and understand which triggers are most valuable to agents. It is free to use and is beneficial for administrators managing complex trigger sets or conducting workflow optimization reviews.

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Vendor Description

The best way to export your trigger list on Zendesk.

Ever want to see a comprehensive file with all of your triggers? Now's your chance! Click a simple button, and then export all of your triggers to a CSV. From there, you can:

1) Look at your triggers

2)View their status

3)Look at their actions, conditions, and more!

Export your trigger list and filter in a CSV to clean up your triggers, or get more information on which triggers your agents are finding the most helpful.

This app is free. Yes, you read that right! All we ask is that you leave a review if you like the app, and make sure you let us know what other features would help your agents the most!

Built by Blue Canary Software and our amazing users.

Installation

  1. Click Install

  2. Enable group permissions for admins only

3) Go to the navigation bar to see the icon where you can download all your triggers.

App Details

Version
1.0
Published
May 9, 2024
Last Updated
May 9, 2024
Installs
29+

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