This app automatically blocks and removes attachments matching specified file extensions from Zendesk tickets, helping organizations prevent security threats and maintain GDPR compliance. Administrators can customize which file types are restricted (such as .exe and .zip files), with redacted files permanently removed from the system. Organizations handling sensitive customer data benefit from reduced manual file screening and protection against common attack vectors.
Vendor Description
Enhance Your Security with Attachment Restrictions
Join other secure organizations in protecting sensitive data by automatically restricting potentially harmful file types.
The era of manual file screening and non-GDPR-compliance is over. When you start using Restrict Attachments by File Type, you'll notice that potentially dangerous files are automatically redacted from your tickets.
Once you install this app, you will be able to:
Automatically restrict files based on their extensions
Customize the list of banned file types
Protect against common security threats like .exe and .zip files
Key benefits include:
Enhanced security measures
Time-saving automatic file restriction
Customizable protection tailored to your industry
Note: Redacted files cannot be recovered, ensuring complete removal of potential threats.
Built by Blue Canary Software in collaboration with our security-conscious users.
Installation
Click Install, then configure the files you want to ban in the in the app settings.
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