RedCritter Rewards enables Zendesk administrators to create and manage a gamified rewards program that automatically issues virtual currency to agents when they close tickets based on customizable rules. Agents can then spend their earned currency on items from a managed rewards store directly within Zendesk, helping organizations incentivize ticket resolution and improve agent engagement.
Vendor Description
RedCritter Rewards allows you to use your RedCritter Connecter account to easily create and manage a rewards program for your Zendesk agents. Visit www.redcritterconnecter.com/solutions/zendesk to learn more. Once configured, your Zendesk site will automatically issue virtual currency when agents close tickets - based on the logic rules you choose. Your employees can spend their earned currency on items you manage in your own rewards store withouth leaving Zendesk!
Installation
RedCritter Rewards requires a RedCritter Connecter account. Visit www.redcritterconnecter.com/solutions/zendesk to learn more. Contact us at [email protected] if you would like a one-on-one demo.
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