This app automatically syncs contacts from Zendesk Chat to RD Station Marketing as leads, enabling support teams to view existing RD Station contact data directly within chat conversations for personalized interactions. It allows chat operators to update lead information in RD Station in real-time based on chat interactions, streamlining lead nurturing and relationship management for marketing and support teams.
Vendor Description
RD Station Marketing is a marketing automation tool that helps you:
Drive more website traffic
Convert traffic into leads
Build relationship via email and marketing automation
Qualify Leads by Lead scoring and manage contacts
Measure results in order to optimize marketing investment
With this app, the chat operator can automatically see directly on the chat window all collected contact information from RD Station, thus helping the service team better personalize the conversation.
Aditionally, all Leads information on RD Station can be updated directly from the conversation window, allowing you to nurture them accordingly to the chat information.
Installation
This app is a one-click installation, you must simply click and authorize Zendesk Chat to have access to your RD Station account and you are ready to go.
After you install it on your Zendesk Chat account, the app window will be automatically shown on your chat sidebar. By that you will be able to authorize your Zendesk account to have access to the RD Station information.
Now, whenever you access a chat conversation, you will be able to see the Contact information from RD Station directly on your chat window.
Similar Apps
Salesforce
Zendesk
Easily act with a unified view of the customer across Sales and Service
Sell app for Support
Zendesk
Unify sales and support.
Ticket Analytics
Sparkly
Display ticket metrics to agents
Proactive Campaigns
Growthdot
Email campaigns to reach your customer list and follow up on mail performance.
Mailchimp Activity
Zendesk
Send email campaigns directly from your Zendesk using Mailchimp
Mailchimp Campaign
Zendesk
Send email campaigns directly from Zendesk Support using Mailchimp.
