The Prestashop Multistore app allows Zendesk support agents to retrieve recent orders, product details, and shipping/billing information from multiple Prestashop stores directly within the support interface. Agents benefit from quick access to customer order data without leaving Zendesk, enabling faster and more personalized support without requiring technical setup beyond entering store URL and API credentials.
Vendor Description
Prestashop Multistore by Saasly
It enables users to efficiently retrieve recent order information from multiple Prestashop stores directly within Zendesk. This integration streamlines the customer support process, allowing agents to access up-to-date order details and provide personalized assistance. With seamless integration and easy access to order data, support agents can enhance efficiency and deliver a seamless user experience.
To use this app, you will only need to type your Prestashop URL and Encoded API Key in Zendesk Apps section.
Features
Multi-Store Filter.
Order Information Retrieval.
Product Information Retrieval.
Shipping and Billing Information Retrieval.
Feel free to get in touch with us to schedule a demo, inquire about implementation, or arrange training sessions. You can reach us at [email protected]
Installation
Detailed installation information can be found at the following URL:
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