The Moesif app displays API activity and user context directly within Zendesk tickets, enabling support agents to diagnose API-related issues without switching between tools. Agents can view API request logs, error rates, and usage patterns associated with the customer's account, allowing them to resolve technical issues more efficiently.
Vendor Description
With the Moesif Zendesk plugin, get context on the user and their API activity right in Zendesk tickets
Installation
- Login to Moesif.com
- Go to Settings -> Extensions Setup and copy your partner integration token
- Paste integration token into Zendesk plugin field
- Click Install
Similar Apps
Show Related Tickets
Zendesk
Shows related tickets
Jira
Zendesk
Unite your support and engineering teams with seamless Jira integration
Ticket Analytics
Sparkly
Display ticket metrics to agents
TeamViewer
TeamViewer GmbH
Easy and fast remote support and desktop sharing directly from your tickets!
PagerDuty
PagerDuty
Notify and escalate critical issues and maintain visibility from Zendesk
Harvest
Harvest
Track time to projects and tasks in Harvest right from Zendesk tickets.
