The Chargify app integrates subscription and billing data directly into Zendesk tickets, user profiles, and organization screens, allowing support agents to view customer and subscription information without switching systems. The app automatically searches for and displays single or multiple customer records from Chargify, reducing context-switching and improving agent efficiency during customer support interactions.
Vendor Description
Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space.
Chargify App for Zendesk support makes it easier to see Chargify data from within Zendesk Environment.
- Chargify App available on Zendesk ticket, user and organization screen
- Chargify App search automatically for Customers and Subscriptions
- Chargify App displays single or multiple Customer records
Chargify App app is easy to install with minimum configuration effort.
Chargify App will save your Zendesk Agents time by eliminating the need to switch between tabs and systems.
If you don't have Chargify account signup for free trial to get started.
Installation
Step 1
Install Chargify App for Zendesk Support as Zendesk suggests.
Step 2
If you don't have Chargify account signup for free trial.
Step 3
Get your Chargify account subdomain from the URL.
If you Chargify account URL is acme.chargify.com copy acme and paste into Your Chargify subdomain field in App settings.
Step 4
Get your Chargify account API key. Key can be generated in Integrations section of Chargify account.
Once API key is generated copy it into Your Chargify API key
Step 5
OPTIONAL. Set your Chargify account currency symbol if it is any currency other than US Dollar.
Step 6
Save Chargify App settings. It is ready to use now! Go to your tickets, users or organizations to start using the App.
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