The BuiltWith app displays the web technologies used by customer organizations directly within Zendesk tickets, including details on technology categories like eCommerce platforms, marketing automation, and analytics tools. It also provides visibility into customers' estimated technology spending levels (low, medium, or high) based on evidence-backed data spanning decades of historical tracking. Support teams use this intelligence to better understand customer technical capabilities and infrastructure during support interactions.
Vendor Description
Get more information about the businesses you are dealing with by using the BuiltWith Zendesk app. View premium technologies, technology spend and more information.
Technology Usage
Using the extension you can see if your tickets are using premium technology tools such as AB Testing, eCommerce, Conversion Tracking and Marketing Automation tools to name a few.
Technology Spend
We provide a view of the average web technology spend of your tickets - find out if your tickets have low, medium or high technology budgets.
Evidence Based
All of our data is based on actual evidence of technology usage across the entire website of a business and includes historical tracking of technology back to the year 2000.
More About Us
BuiltWith is a website profiler, lead generation, competitive analysis and business intelligence tool providing technology adoption, ecommerce data and usage analytics for the internet.
BuiltWith technology tracking includes widgets, analytics, frameworks, content management systems, advertisers, content delivery networks, web standards and web servers to name some of the technology categories we cover.
Installation
- Install the BuiltWith Zendesk app from the Marketplace
- Open tickets in Zendesk and view the BuiltWith integration in the apps sidebar
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