BaseLinker for Zendesk displays a customer's orders directly within Zendesk tickets by matching email addresses, eliminating the need to switch between systems to access order information. The integration allows agents to view order details, create new orders, and access BaseLinker's order management panel with a single click, enabling faster customer support responses. This app benefits e-commerce businesses using BaseLinker's multi-channel order management system who need to provide efficient customer service without manual order lookups.
Vendor Description
Everything is now at hand - combine your email accounts, marketplace platforms, online shops, couriers, accounting and other e-commerce tools in one BaseLinker panel.
BaseLinker offers more than 300 e-commerce integrations and boosts the workflow of over 11,000 sellers worldwide.
Upgrade your business to the next level
➤ List thousands of marketplace offers with just a few clicks. ➤ Download orders from different sources (Amazon, eBay, Allegro, online shops) to one panel and automate their fulfillment process. ➤ Get your packages ready in no time and flawlessly with the free Pick&Pack Assistant. ➤ Send shipments with various couriers in bulk - shipping documents and labels may be printed for you. ➤ Automatically notify customers of each stage of the order fulfillment.
Discover the latest system feature designed to make the work of retailers even more efficient.
BaseLinker for Zendesk
➤ This is a free BaseLinker add-on that shows the customer's orders related to a given email address directly in the Zendesk panel view and one click takes you to the correct order card in BaseLinker. ➤ Save the time so far spent on switching between your inbox and order list. ➤ Forget about the exhausting order database investigation - your customers will be answered sooner. ➤ Useful option - directly from the 'BaseLinker for Zendesk' you can create a new order for a given customer.
Good news
➤ Already a BaseLinker user? Enjoy 'BaseLinker for Zendesk' completely free of charge. ➤ The add-on is available free of charge in every variant of the BaseLinker offer. ➤ Test all system integrations and functions completely free of charge for 14 days. ➤ No user or message quantity limit. ➤ No time frame imposed - use it as long as you need it
Installation
- Install app from the marketplace.
- To show orders information from your BaseLinker account, this app needs authorization with API token. You can find your API Token in BaseLinker panel, section "My account" > API. Copy your API Token.
- Paste your API Token into the settings of the installed app.
- Get started with this amazing app!
Similar Apps
Shopify for Zendesk
Zendesk
Display customer and order details from Shopify
ChannelReply
ChannelReply
Link Amazon, eBay, Etsy, Shopify, Walmart, Back Market & Newegg with Zendesk
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
ShipStation
ShipStation
Track orders in Zendesk with ShipStation.
Official PrestaShop Connector
202 Ecommerce
Display customer and order details directly in your Zendesk interface
ChargeDesk
ChargeDesk
Manage PayPal, Stripe, Braintree, WooCommerce, Zuora & more inside Zendesk.
