Amperity is a customer data platform that integrates with Zendesk to provide agents with unified, real-time customer profiles by ingesting data from multiple sources, resolving identities, and delivering a 360-degree view of each consumer. Customer success teams benefit from access to consolidated customer insights and behavioral data across the organization, enabling more personalized interactions and informed decision-making during support interactions. The integration helps brands activate customer segments and deliver targeted experiences that improve loyalty and support outcomes.
Vendor Description
Amperity is a customer data platform that enables brands to know their customers, make strategic decisions, and take the right actions to serve individuals. Amperity uses patented capabilities to ingest customer data from any source, resolve identities, create a 360 degree view of the consumer, deliver insights, and activate segments in downstream systems, to help brands offer more personalized experiences that build customer loyalty. Using data from Amperity in Zendesk enables the customer success agent to have the most important and timely information about their customer, from everywhere in the organization, in real time. Leading customer-centric brands use Amperity including Alaska Airlines, Lucky Brand, Crocs, Brooks Running, Shutterfly, Dick's Sporting Goods, Planet Fitness, and many more
Installation
For more information and demo contact us at [email protected]
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