Pluno

7 apps on the Zendesk Marketplace

AI Tagging and Field Filling

Pluno

Free AI ticket field automation — auto-tag and populate any field.

AI Copilot by Pluno

Pluno

Suggested answers based on past tickets & knowledge base - with reasoning

Escalation Copilot by Pluno

Pluno

Free Copilot for Escalations to Jira and Slack - Syncing Support, Dev, and Customer

Call Insights & Summary by Pluno

Pluno

Automatically extract summaries, transcripts, and insights from customer calls.

Deflection AI by Pluno

Pluno

Get up to 70% resolution rate with AI that learns from your past tickets.

Trends & Topic Insights by Pluno

Pluno

Turn thousands of tickets into actionable insights in seconds. Free forever.

AI Quality Assurance by Pluno

Pluno

QA your team can trust! Auto-score every ticket, find trends, and coach agents.