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Feature
Video Reply
ChannelReply
Rating
5.0 (13)
4.0 (166)
Price
Paid
Paid
Installs
32+
1,337+
Published
May 17, 2019
Dec 18, 2015
Last Updated
Mar 24, 2026
May 26, 2023
Version
1.1
2.0.2
Products
Support
Support
Free Trial
No
No

Which should you choose?

ChannelReply has 1.3K more installs than Video Reply, suggesting broader adoption in the Zendesk ecosystem.

Video Reply is rated higher at 5.0 vs 4.0 stars.

Both apps are free, so you can try each without any cost commitment.