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Feature
Twilio Flex
Zendesk Chat
Rating
5.0 (1)
3.0 (5)
Price
Paid
Free
Installs
218+
8,741+
Published
Jul 22, 2019
Apr 30, 2014
Last Updated
Aug 2, 2019
May 7, 2025
Version
1.0
1.0.1
Products
Support
Support
Free Trial
No
No
Which should you choose?
Zendesk Chat has 8.5K more installs than Twilio Flex, suggesting broader adoption in the Zendesk ecosystem.
Twilio Flex is rated higher at 5.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.