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Feature
Transcend
ChannelReply
Rating
5.0 (1)
4.0 (166)
Price
Paid
Paid
Installs
N/A
1,337+
Published
Mar 9, 2021
Dec 18, 2015
Last Updated
Feb 26, 2026
May 26, 2023
Version
1.0.0
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.3K more installs than Transcend, suggesting broader adoption in the Zendesk ecosystem.
Transcend is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.