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Feature
Ticket PDF Download
Jira
Rating
4.0 (6)
1.0 (1)
Price
$1/agent/mo
Free
Installs
1,129+
1,037+
Published
Jun 15, 2020
Oct 17, 2025
Last Updated
Mar 25, 2026
Sep 22, 2025
Version
2.2.4
1.5
Products
Support
Support
Free Trial
Yes (30 days)
No
Which should you choose?
Ticket PDF Download has 92 more installs than Jira, suggesting broader adoption in the Zendesk ecosystem.
Ticket PDF Download is rated higher at 4.0 vs 1.0 stars.
Jira is free while Ticket PDF Download is a paid app, which may be a deciding factor depending on your budget.