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Feature
Ticket Classifier by Pythia
SweetHawk Suite
Rating
5.0 (1)
5.0 (9)
Price
Paid
Paid
Installs
13+
537+
Published
Jun 15, 2021
Dec 13, 2024
Last Updated
Dec 4, 2025
Mar 16, 2026
Version
1.0.6
2.0
Products
Support
Support
Free Trial
No
No
Which should you choose?
SweetHawk Suite has 524 more installs than Ticket Classifier by Pythia, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 5.0 stars.
Both apps are free, so you can try each without any cost commitment.