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Ticket Classification iconTicket Classification
VS
Tasks and Subtickets iconTasks and Subtickets
Feature
Ticket Classification
Tasks and Subtickets
Rating
No reviews yet
4.0 (664)
Price
Paid
$6/agent/mo
Installs
3+
609+
Published
Feb 27, 2026
May 28, 2024
Last Updated
Feb 3, 2026
Mar 16, 2026
Version
1.0.0
6.1
Products
Support
Support
Categories
AI and BotsWorkflows
WorkflowsProduct and Project Management
Developer
Swifteq Ltd
SweetHawk
Free Trial
No
Yes (14 days)

Which should you choose?

Tasks and Subtickets has 606 more installs than Ticket Classification, suggesting broader adoption in the Zendesk ecosystem.

Tasks and Subtickets has a rating of 4.0 stars, while Ticket Classification has no reviews yet.

Ticket Classification is free while Tasks and Subtickets is a paid app, which may be a deciding factor depending on your budget.

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