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Feature
TeamViewer
ChannelReply
Rating
3.0 (428)
4.0 (166)
Price
Paid
Paid
Installs
939+
1,337+
Published
Jan 31, 2014
Dec 18, 2015
Last Updated
Mar 26, 2026
May 26, 2023
Version
3.1
2.0.2
Products
SupportChat
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 398 more installs than TeamViewer, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.