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Feature
Shopify Premium for Zendesk
Jira
Rating
5.0 (1)
1.0 (1)
Price
$24/agent/mo
Free
Installs
74+
1,037+
Published
Oct 17, 2022
Oct 17, 2025
Last Updated
Feb 25, 2026
Sep 22, 2025
Version
5.38.1
1.5
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Jira has 963 more installs than Shopify Premium for Zendesk, suggesting broader adoption in the Zendesk ecosystem.
Shopify Premium for Zendesk is rated higher at 5.0 vs 1.0 stars.
Jira is free while Shopify Premium for Zendesk is a paid app, which may be a deciding factor depending on your budget.