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Feature
Shelf for Support
ChannelReply
Rating
No reviews yet
4.0 (166)
Price
Paid
Paid
Installs
13+
1,337+
Published
Mar 20, 2023
Dec 18, 2015
Last Updated
Oct 6, 2025
May 26, 2023
Version
1.0.0
2.0.2
Products
SupportChat
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.3K more installs than Shelf for Support, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply has a rating of 4.0 stars, while Shelf for Support has no reviews yet.
Both apps are free, so you can try each without any cost commitment.