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Feature
SendSafely
ChannelReply
Rating
4.0 (63)
4.0 (166)
Price
Paid
Paid
Installs
425+
1,337+
Published
Jul 7, 2015
Dec 18, 2015
Last Updated
Nov 19, 2025
May 26, 2023
Version
2.9.4
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 912 more installs than SendSafely, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 4.0 stars.
Both apps are free, so you can try each without any cost commitment.