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Feature
Salesforce
ChannelReply
Rating
3.0 (1495)
4.0 (166)
Price
Free
Paid
Installs
3,651+
1,337+
Published
May 16, 2012
Dec 18, 2015
Last Updated
May 16, 2012
May 26, 2023
Version
3.0.1
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Salesforce has 2.3K more installs than ChannelReply, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.