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Feature
RingEX by RingCentral
ChannelReply
Rating
3.0 (153)
4.0 (166)
Price
Paid
Paid
Installs
927+
1,337+
Published
Sep 18, 2014
Dec 18, 2015
Last Updated
Mar 19, 2026
May 26, 2023
Version
2.7.2
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 410 more installs than RingEX by RingCentral, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.