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Feature
parcelLab
ChannelReply
Rating
No reviews yet
4.0 (166)
Price
Paid
Paid
Installs
19+
1,337+
Published
Aug 30, 2022
Dec 18, 2015
Last Updated
Oct 23, 2025
May 26, 2023
Version
1.3.11
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.3K more installs than parcelLab, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply has a rating of 4.0 stars, while parcelLab has no reviews yet.
Both apps are free, so you can try each without any cost commitment.