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Feature
Merge Duplicate Tickets
ChannelReply
Rating
5.0 (23)
4.0 (166)
Price
Paid
Paid
Installs
238+
1,337+
Published
Mar 16, 2023
Dec 18, 2015
Last Updated
Mar 4, 2026
May 26, 2023
Version
1.1.1
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.1K more installs than Merge Duplicate Tickets, suggesting broader adoption in the Zendesk ecosystem.
Merge Duplicate Tickets is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.