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Feature
Genesys Cloud
Show Related Tickets
Rating
4.0 (11)
3.0 (1546)
Price
Paid
Free
Installs
289+
4,436+
Published
Jan 12, 2016
Dec 21, 2012
Last Updated
Feb 9, 2026
Dec 21, 2012
Version
2.12
2.4.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Show Related Tickets has 4.1K more installs than Genesys Cloud, suggesting broader adoption in the Zendesk ecosystem.
Genesys Cloud is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.