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Feature
Escalator
Five Most Recent
Rating
5.0 (6)
3.0 (8605)
Price
$3/agent/mo
Free
Installs
86+
4,715+
Published
Oct 8, 2018
Mar 13, 2013
Last Updated
Nov 20, 2025
Aug 24, 2021
Version
2.7.15-p1
2.3.8
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Five Most Recent has 4.6K more installs than Escalator, suggesting broader adoption in the Zendesk ecosystem.
Escalator is rated higher at 5.0 vs 3.0 stars.
Five Most Recent is free while Escalator is a paid app, which may be a deciding factor depending on your budget.