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Feature
Email Tracking
Ticket Field Manager
Rating
5.0 (120)
3.0 (13)
Price
Paid
Free
Installs
513+
5,335+
Published
Apr 1, 2019
Oct 11, 2019
Last Updated
Jan 26, 2026
Aug 5, 2020
Version
1.2
3.0.1
Products
Support
Support
Free Trial
No
No
Which should you choose?
Ticket Field Manager has 4.8K more installs than Email Tracking, suggesting broader adoption in the Zendesk ecosystem.
Email Tracking is rated higher at 5.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.