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Feature
Customer 360
TeamViewer
Rating
4.0 (6)
3.0 (428)
Price
$4/agent/mo
Paid
Installs
85+
939+
Published
Jul 5, 2018
Jan 31, 2014
Last Updated
Dec 29, 2021
Mar 26, 2026
Version
2.3
3.1
Products
Support
SupportChat
Free Trial
Yes (14 days)
No

Which should you choose?

TeamViewer has 854 more installs than Customer 360, suggesting broader adoption in the Zendesk ecosystem.

Customer 360 is rated higher at 4.0 vs 3.0 stars.

TeamViewer is free while Customer 360 is a paid app, which may be a deciding factor depending on your budget.