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Feature
Customer 360
SweetHawk Suite
Rating
4.0 (6)
5.0 (9)
Price
$4/agent/mo
Paid
Installs
85+
537+
Published
Jul 5, 2018
Dec 13, 2024
Last Updated
Dec 29, 2021
Mar 16, 2026
Version
2.3
2.0
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
SweetHawk Suite has 452 more installs than Customer 360, suggesting broader adoption in the Zendesk ecosystem.
SweetHawk Suite is rated higher at 5.0 vs 4.0 stars.
SweetHawk Suite is free while Customer 360 is a paid app, which may be a deciding factor depending on your budget.