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Feature
Capsule CRM
Ticket PDF Download
Rating
4.0 (100)
4.0 (6)
Price
Paid
$1/agent/mo
Installs
153+
1,129+
Published
Dec 11, 2012
Jun 15, 2020
Last Updated
Mar 10, 2021
Mar 25, 2026
Version
2.1
2.2.4
Products
Support
Support
Free Trial
No
Yes (30 days)
Which should you choose?
Ticket PDF Download has 976 more installs than Capsule CRM, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 4.0 stars.
Capsule CRM is free while Ticket PDF Download is a paid app, which may be a deciding factor depending on your budget.