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Feature
Auto Merge Duplicate Tickets
SweetHawk Suite
Rating
5.0 (5)
5.0 (9)
Price
$2/agent/mo
Paid
Installs
49+
537+
Published
Oct 11, 2022
Dec 13, 2024
Last Updated
Oct 2, 2025
Mar 16, 2026
Version
2.4.8
2.0
Products
Support
Support
Free Trial
Yes (30 days)
No
Which should you choose?
SweetHawk Suite has 488 more installs than Auto Merge Duplicate Tickets, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 5.0 stars.
SweetHawk Suite is free while Auto Merge Duplicate Tickets is a paid app, which may be a deciding factor depending on your budget.