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Feature
Agent Co-writer
ChannelReply
Rating
No reviews yet
4.0 (166)
Price
$9/agent/mo
Paid
Installs
18+
1,337+
Published
Nov 20, 2025
Dec 18, 2015
Last Updated
Feb 13, 2026
May 26, 2023
Version
1.0.1
2.0.2
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
ChannelReply has 1.3K more installs than Agent Co-writer, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply has a rating of 4.0 stars, while Agent Co-writer has no reviews yet.
ChannelReply is free while Agent Co-writer is a paid app, which may be a deciding factor depending on your budget.