Trello by Integratecloud

The Zendesk – Trello Integration by IntegrateCloud enables agents to create, link, and manage Trello cards directly from Zendesk tickets, ensuring seamless collaboration between support and project teams.

Data Disclosure: This app accesses Zendesk ticket data including ticket ID, subject, description, status, priority, requester name, requester email, and assignee details. This information is used solely to create or update linked Trello cards so that support issues can be tracked and resolved in Trello. The app also retrieves Trello card details (such as card ID, title, description, comments, and status) to display back in Zendesk for context.

Data Use: Ticket information is transmitted securely to Trello via their API to create or update cards. Similarly, Trello card updates are pulled into Zendesk to maintain synchronization. Data is used exclusively for this synchronization process and is not used for analytics, advertising, or profiling.

Data Storage: The integration does not permanently store Zendesk or Trello data on IntegrateCloud servers. Any data temporarily processed is used only for request handling and is discarded once synchronization is completed.

For more details, please review our Privacy Policy: https://integratecloud.com/Signup/PrivacyPolicy.aspx