Spam Recovery Pro

Spam Recovery Pro is an admin-level dashboard that empowers your support team to easily filter, manage, and bulk-recover tickets caught in the suspended queue due to unverified user routing restrictions.

Operating directly in the global navigation bar, this app bypasses the native 100-ticket UI limit by utilizing safe API chunking. It includes dynamic domain-specific filtering, allowing you to instantly isolate trusted senders and ensure legitimate customer inquiries are quickly restored to your active views without tripping Zendesk's API rate limits.

Data Privacy & Security Disclosure Your data security is the top priority. Spam Recovery Pro is a 100% client-side application that operates entirely within your Zendesk instance using the native Zendesk Apps Framework (ZAF).

• No External Data Processing: No customer data, ticket content, email addresses, or personally identifiable information (PII) is ever transmitted to, stored on, or processed by external servers or third-party databases. • Native API Routing: All queue fetching and bulk-recovery actions are executed locally, directly between your browser and Zendesk's secure API endpoints. • Strict Access Control: The app inherits the active user's existing permissions and OAuth token, meaning it only has access to what the logged-in agent is authorized to see. No external API keys are generated or stored.

For more details, please review our full Privacy Policy at https://www.brandontidd.com/privacy.