Track customer feature requests.
About Savio
Savio helps you centralizing and organizing product feedback from all of your different feedback sources so you can confidently prioritize what to build next.
The Savio Zendesk app connects Savio and Zendesk. With the app you can:
Submit customer feedback to Savio without leaving Zendesk.
Link feedback to the original Zendesk ticket and requesting user.
Group related feedback in Savio into feature requests to discover patterns.
Segmented feedback based on user and organization properties to determine popular feature requests for key customer segments.
Close the loop with requesters in a couple of clicks once a feature ships.
Installation
Login to your Savio Vault.
Navigate to Integrations (top right corner)
Enabled the Zendesk integration in Savio
After enabling the integration select Configure Savio for Zendesk App
Copy your access token
Install the Savio for Zendesk App
Paste your access token into the Savio for Zendesk settings screen
Similar Apps
Select an Address
Zendesk
Choose an email address to be associated with a ticket
Out of Office
Zendesk
Manage, display, and act on the availability of Zendesk Support agents.
Notification App
Zendesk
Broadcast a message to all the agents signed in to your Zendesk account
Asana
Asana Support
Resolve tickets faster and improve cross-functional collaboration with Asana
Google Play Reviews
Zendesk
Integrate reviews from the Google Play store into your Zendesk Support account
Super Admin
Zendesk
Search for agents or end users and update them in bulk
