Integrates Zendesk tickets with Productmotion's unified Feedback Inbox
About Productmotion
Productmotion's product management platform helps teams to centralize communication, accelerate workflows and easily align stakeholders based on a deep understanding of customer and organizational needs. We integrate with feedback channels your team already uses such as Zendesk for support.
This integration app allows you to send valuable Zendesk tickets that will help drive product strategy to Productmotion's centralized feedback repository. Users can then use Productmotion's tools to glean important insights from the feedback and drive product strategy.
We make it easy for product teams to gather feedback from the myriad of sources they get it from, and then help you triage, strategize, and prioritize upcoming features so your team can plan what to do next - and more importantly, understand why.
Build products that matter, and that delight your customers with Productmotion today. Sign up for a free here!
Installation
Installation Instructions
Sign into your Productmotion account and navigate to the Settings -> Feedback Integrations page
Click on the
Setupbutton beside Zendesk. This will prompt for your Zendesk subdomain - fill in and submit the form.- Authorize the installation in your workspace, upon success you should be brought back to the Productmotion Feedback Integration listing and see a
Connectedbeside Zendesk.
- Authorize the installation in your workspace, upon success you should be brought back to the Productmotion Feedback Integration listing and see a
Login to Zendesk and send tickets to Productmotion by tagging them with the tag
productmotion. They will then show up in your Productmotion Feedback Inbox like magic
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