Manage feature requests alongside Zendesk tickets.
About Pendo Feedback
Pendo Feedback takes all the hard work out of managing requests and ideas through our two-way integration with Zendesk.
With Pendo Feedback, you can gather prioritized feedback from your customers, teams, and the market - all in one place. Your support team will be able to close product request tickets in seconds, saving valuable time, and impressing your customers.
By using Feedback with Zendesk, your support team can:
Instantly and effortlessly create a new request directly from within the Zendesk ticket.
Automatically send the customer a link to their request.
Keep customers constantly in the loop with their request, without any work on your side.
Installation
To install and set up the Feedback app in Zendesk:
- Install the Feedback app in Zendesk
Send the domain for your Zendesk account to [email protected]. For example, www.examplesite.zendesk.com. We'll quickly complete your integration setup.
To begin using the Feedback app in Zendesk, open a Zendesk ticket and click “apps” in the upper right hand corner to expose the Feedback app.
a. Click the “Link / Suggest Request” button to create or search for a Feedback feature request
Similar Apps
Select an Address
Zendesk
Choose an email address to be associated with a ticket
Out of Office
Zendesk
Manage, display, and act on the availability of Zendesk Support agents.
Notification App
Zendesk
Broadcast a message to all the agents signed in to your Zendesk account
Asana
Asana Support
Resolve tickets faster and improve cross-functional collaboration with Asana
Super Admin
Zendesk
Search for agents or end users and update them in bulk
Trello
Trello
Create Trello cards from Zendesk tickets.
