Native Bridge

Native is all about removing barriers. That’s why we’re making it possible to support customers in any language with Native Bridge for Zendesk. Your first 500k characters are on us and if you need more, no problem, it’s only $0.0001 per character after that.

Native Bridge helps you delight language-diverse customers with world-class, live chat translation for more than 150 languages. Our AI-powered, multi-source translation engine ensures everyone communicates in the language they know best, and our industry-leading security and encryption protect every conversation so your business stays yours.

Native Bridge removes language barriers by translating conversations for customers and agents, enabling you to access new markets and form deeper connections with customers while improving first contact resolution (FCR), CSAT, and NPS. Our intuitive experience, easy onboarding, and consistently great support make Native Bridge the right choice for your language operations.

Leave language barriers behind. Get started with Native Bridge for FREE today!

Key Features

• Auto-detect every customer’s language
• Leverage multi-source translation with AI-powered analysis and selection
• See alternate translations for every message to ensure clarity
• Choose between automatic and manual translation of customer messages
• Translate conversation history for agents of different languages