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GDPR: Search & Destroy icon

GDPR: Search & Destroy

by Sparkly

5.0 (36)
$99/mo

GDPR / HIPAA / CCPA — Delete tickets, delete users. Automagically.

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About GDPR: Search & Destroy


Need automated ticket & user deletion? Then this app is for you!

★ Core Features of GDPR: Search and Destroy (GDPR / HIPAA / CCPA)

With this app, you can be compliant with GDPR, the app also allows you to reach your compliance with HIPAA and CCPA.

Delete tickets lets you delete tickets from your account with the help of a search query.

Delete users and related tickets can be deleted from a search query.

Search query based usage makes sure only the information that needs to be deleted gets deleted. It also allows for relative time based operations, or selections of tickets and users.

Task details show you the progress of a query, how long it takes (based on the actual serverload at Zendesk), how much has been done, and more.

Scheduled execution makes sure it doesn't interfer with you working in Zendesk.

Perform single bulk deletion for when you need batch deletion control and need to delete a subset of data.

Purge bins helps you maintain your soft-deleted view and permanently delete users, so you don't have to do it by hand.

Background processing is the way the app works, so it doesn't interfer with your day-to-day operations.

Ultra high performance when you use the Enterprise version. The app is tested against deleting millions of tickets at once. Whenever your trying to go over a few million tickets, please reach out to our team so we can assist you to get the maximum performance.

★ The only app that actually complies with GDPR itself

The app installs inside your Zendesk, and none of the data will actually leave Zendesk at any point.
There is no external server necessary for this app to run.
Which means by using this app, you don't have to declare you are using a different system for GDPR compliancy.

★ Ideal for organizations that need to be compliant with GDPR, HIPAA or CCPA

Automated ticket & user deletion.

Built by Sparkly. 7 day free trial included. Free for sandbox accounts.
Sparkly — the Netherlands

Installation

Zendesk Support GDPR: Search & Destroy Instructions

  1. Install the app
  2. Open GDPR: Search & Destroy in the menu on the left
  3. Create some queries, and schedule or start a single delete batch

Overview of possibilities with GDPR: Search and Destroy

With this app, you can be fully compliant with GDPR.

You'll be able to automatically:

  • Delete tickets
  • Delete users (and determine what happens to their tickets)
  • Use your own search queries (same as search options Zendesk's native search offers as described here)
  • Schedule queries
  • Perform a single bulk delete based on search query
  • View which queries are scheduled, job status and when and who initiated it
  • Runs in the background

This app is the only app that actually complies with GDPR itself

The app is installed inside your Zendesk, and none of the data will actually leave Zendesk at any point.
There is no external server necessary for this app to run fully.
Which means by using this app, you don't have to declare you are using a different system for GDPR compliancy.

Ideal for organizations that need to be compliant with GDPR

Automated ticket & user deletion.

Built by Sparkly. 7 day free trial included. Free for sandbox accounts.
Sparkly, Amsterdam, the Netherlands.

Have any questions or ideas?

Check out our Help Center.

App Details

Version
1.13
Published
Jun 11, 2019
Last Updated
Nov 12, 2025
Installs
161+

Pricing

Professional$99.00
Enterprise$249.00

7-day free trial

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