Folio3 Zendesk Connector for NetSuite

Folio3 NetSuite Zendesk Connector provides completely seamless integration between your NetSuite back office and Zendesk, enabling you to provide excellent service and support to your customers while eliminating data entry from both systems.<br /><br />This turn-key solution eliminates data entry and combines customer support with back-office operations for outstanding service delivery. Get end-to-end visibility of customers, whether serving consumers or organizations and build a seamless infrastructure for your online business.

Features:

• Sync Tickets as Cases from Zendesk to NetSuite and vice versa (along with attachment and messages)
• Sync Organizations as Customers from Zendesk to NetSuite and vice versa
• Sync Users as Contacts from Zendesk to NetSuite and vice versa
• Sync Agents as Employee from Zendesk to NetSuite and vice versa
• Sync comments and messages along with tickets and cases

Benefits:

• Combine customer support with back-office operations for a 360-degree customer insight
• Automatic synchronization of data for up to the minute data accuracy
• Immediate deployment – does not require any coding
• Fully customizable – can be tailored to your business’ requirements
• Regular automated updates

Pricing:

• Folio3 NetSuite Zendesk Integration Connector License – $2,400 per year or $1,200 per 6 months
• One time setup fee of $500