Endpoint Central MSP

Endpoint Central MSP (formerly Desktop Central MSP) is a feature galore for managing customers from a single console. Taking it a step further, Zendesk-Endpoint Central MSP integration will help you amp up the efficiency of Zendesk beyond just handling tickets by performing endpoint management activities right from your console.

It is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

This software is compatible with Windows, Mac, Linux OS platforms and helps automate regular desktop management routines like installing patches, distributing software, managing your IT assets,managing software licenses, managing USB device usage, taking control of remote desktops and more.

Key Features:

When you integrate Endpoint Central MSP with Zendesk, you can:

1. Deploy software applications for tickets raised.
2. Take control of remote computers for effective troubleshooting.
3. Stay on top of vulnerabilities with automated patch management functionalities.
4. Take control of Inventory, organize licenses, track software & hardware assets with IT Asset Management.
5. Perform remote shutdown and system management tasks.

all from the Zendesk console with a single sign-on feasibility.