AloTech CTI Adapter (Legacy)

Name: AloTech CTI Adapter (Legacy)
Author: AloTech İletişim Teknolojileri A.Ş.

by AloTech İletişim Teknolojileri A.Ş.

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Support

Legacy version - Integration with AloTech Cloud Contact Center

Support

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About AloTech CTI Adapter (Legacy)

** LEGACY VERSION - This is the older version of Softphone -AloTech CTI Adapter. Please consider upgrading to the latest version for better features and support.**

Available only to agents with Talk - Partner Edition seats (see zendesk.com/talk/pricing).
AloTech CTI Adapter provides seamless integration between Zendesk and AloTech Cloud Contact Center to enable greater customer satisfaction, improved agent productivity.

Available to all AloTech customers!

Companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

Signup to get started!

What is included?

Voice Recording
Predictive, Power, Preview Dialer.
CRM/ERP integrations API
Reporting
CTI, ACD, IVR
Wall Board
Customizable Supervisor Screens
Remote Support

Installation

Before you begin

Make sure you have an active AloTech subscription. Click if you don't have one! To Install + Sign in as an administrator to your Zendesk, then click the Admin icon in the navigation bar. + Under Apps, find the AloTech CTI Adapter app. + On the AloTech CTI Adapter app page, click Install App in the upper-right corner.